ICEF, the leading, market-neutral organisation improving standards and facilitating connections in international education, has announced the launch of a new compliance-driven agent training platform for education institutions around the world. Train Your Agents is available via ICEF Academy, ICEF's training and professional development arm. Designed to support educators in raising professional standards within international student recruitment, it enables institutions to deliver standardised training materials to agent partners, enabling consistent messaging and eliminating the risk of misrepresentation.
The platform arrives at a pivotal moment for the industry, with recent policy changes in key study destinations shining a light on agent quality, and ICEF’s latest annual survey of education agents, ICEF Agent Voice, highlighting high demand for support, with 86% of agents seeking more training from partner institutions.
"Choosing where to study is one of the most important decisions in a person's life," says Tony Lee, Chief Visionary Officer at ICEF. "It is essential that education advice is delivered only by qualified professionals, as we see in other industries such as financial services. Train Your Agents will equip education counsellors with the knowledge and tools they need to provide truly valuable guidance to students."
The Train Your Agents platform empowers educators to:
● Mitigate the risks of misselling and drive agent quality through the delivery of consistent training materials.
● Improve student outcomes by supporting agents in guiding students to the programme most suitable for their long-term goals.
● Gain data-driven insights on counsellor progress and performance to optimise global recruitment strategies.
● Become part of an exclusive global cohort dedicated to raising professional standards in student recruitment.
Availability for educational institutions to onboard their agents to the Train Your Agents platform is strictly limited. Places for the first cohort have already sold out and a waitlist is now available for educators to reserve a place for onboarding in April.
To find out more visit: https://www.icef.com/academy/tya-agent-training-platform