At IH Manchester, we know that your reputation as an agent rests on the quality, reliability, and integrity of the partners you recommend. That’s why our IH Promise is designed not just for our students, but also for you—our valued agent partners. With International House’s global reputation for excellence and IH Manchester’s dedication to personalised service, we work with you to ensure every learner’s journey is safe, enjoyable, and rewarding.

Our Commitment to Your Clients

The IH Promise is at the heart of everything we do. Whether your client is learning face-to-face in Manchester or joining our interactive online classrooms, we guarantee:

• Personalised guidance before enrolment – We listen carefully to each learner’s goals, assess their language level, and recommend the right course to match their needs.

• Clear and accurate information – Students receive full details about their course, examinations, study time, technology requirements, and support services.

• Expert teaching – All our teachers are qualified professionals who receive regular training and professional development. Younger learners are taught by specialists trained in their specific needs.

• Ongoing academic support – Our educational managers ensure courses are well-structured, up to date, and supported with the right resources. Students’ progress is regularly assessed, with feedback to help them improve.

• A safe and positive environment – We never compromise on quality or wellbeing, whether in the classroom, homestay, or online.

Online Learning You Can Trust

Our online promise mirrors our face-to-face standards, with courses purpose-built for effective digital learning. From pre-enrolment guidance and technical support to interactive, well-monitored lessons, our whole team works to ensure learners feel supported and engaged throughout their online studies.

Our Partnership Promise to Agents

We understand that strong partnerships are built on trust, clear communication, and shared values. That’s why our Agent Partner Promise ensures:

• Responsible bookings – We only accept enrolments we are fully confident we can deliver to the highest standard.

• Uncompromising safety and quality – We never exceed classroom capacity limits or breach homestay rules, regardless of demand.

• Prompt, effective communication – Your questions and enquiries are answered quickly and clearly.

• Swift resolution of issues – If a problem arises, we work to resolve it easily and to the satisfaction of both you and your client.

Why Choose IH Manchester?

With the backing of International House’s rigorous quality standards, regular inspections, and commitment to diversity and fairness, IH Manchester offers agents peace of mind. When you recommend us, you can be confident your clients will receive outstanding teaching, personal support, and a learning experience that opens new horizons.

IH Manchester – delivering on our promises to you and your clients, every time.